When a landlord fails to complete essential repairs, they violate Ontario's Residential Tenancies Act (RTA). You have strong legal rights, and this guide explains exactly what to do.
Quorex can fill in your T6, or your T2 and T6, from your answers, for you to check and file.
Get Your Forms Generated NowOntario law requires landlords to keep your home:
You do not have to:
The law makes the landlord responsible for keeping the unit in a good state of repair (Residential Tenancies Act, s. 20(1)), even if you knew about the problem when you moved in (s. 20(2)). The exception is undue damage that you, someone living with you or your guest caused on purpose or through carelessness: that is the tenant's to repair (s. 34).
You typically file:
When repairs, health, or maintenance issues are ignored.
If repairs also cause harassment or harm:
Examples:
If the Board finds that the landlord did not keep your unit or building in a good state of repair and fit to live in, or did not meet health, safety, housing or maintenance standards, it can order one or more of the following (Residential Tenancies Act, s. 30(1)). What it orders, and any amount, depends on the facts it finds.
An order that the landlord do specified repairs, replacements or other work within a set time.
A reduction of the rent for the period the problem affected.
Permission for a repair or replacement you have made or will make, with an order that the landlord pay you its cost.
The reasonable cost of repairing or replacing your belongings that were damaged because of the landlord's breach, and other reasonable out-of-pocket expenses it caused you. Keep the receipts.
Where the breach is serious, an order stopping the landlord from raising your rent, or charging a new tenant more than you paid, until the work is finished.
In deciding what to order, the Board considers whether you told the landlord about the problem before you applied (s. 30(2)), so keep a copy of every repair request.
If you also file a T2, the Board can make the orders in s. 31 on that application, including an order to stop the conduct and an administrative fine.
Take clear photos and videos:
Email the landlord with:
A simple timeline like:
"April 14 – Mold first appeared under sink.
April 17 – Emailed landlord, no response.
April 22 – Mold spreading, child coughing."
A log kept at the time shows the Board what you reported, when, and what the landlord did about it.
An inspector's report is an independent record of the problem and the date it was seen.
If repairs are not done:
Typical 2025 timelines:
Do not wait — file early.
Quorex can:
You upload your pictures → Quorex prepares your case.
Start Your ApplicationNo. That's illegal.
No — normal wear and tear is their responsibility.
Not required, but very helpful.
Yes. Many tenants represent themselves at the LTB.
Quorex makes filing for repairs simple and accurate. Get your forms generated, evidence organized, and case prepared in minutes.
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