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    Tenant Rights Guide

    Tenant Rights Ontario – Harassment by Landlord (2025 Guide)

    Harassment from a landlord is illegal in Ontario. Whether they are yelling, threatening, entering without notice, targeting your children, discriminating, or trying to pressure you to move out — you do not have to tolerate it.

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    What Counts as Harassment in Ontario?

    Harassment includes any behaviour that is:

    • Threatening
    • Intimidating
    • Discriminatory
    • Coercive
    • Used to force a tenant to move
    • Used to pressure you into not asserting your rights

    The law protects your security, dignity, and reasonable enjoyment of your home.

    Examples of Harassment by a Landlord

    1. Verbal threats or intimidation

    • Yelling
    • Swearing
    • Threatening eviction
    • Making comments about your children

    2. Constant pressure to move out

    • Weekly "are you leaving yet?" conversations
    • Repeated requests to "give notice"
    • Attempts to force cash-for-keys

    3. Discrimination

    Targeting you based on:

    • Disability
    • Family status (your kids)
    • Income (OW/ODSP)
    • Ethnicity
    • Gender
    • Any protected human rights ground

    4. Entering without notice

    • Sneaking into the unit
    • Walking in without 24-hour written notice
    • "Drive-by" checks or stalking behaviour

    5. Retaliation

    Harassment after:

    • You filed a T2 or T6
    • You called Property Standards
    • You reported issues
    • You refused illegal requests

    6. Harassing contractors or maintenance staff

    Landlord sends workers who:

    • Intimidate
    • Make inappropriate comments
    • Act aggressively

    Landlord is responsible for workers' behaviour.

    Your Rights Under Ontario Law

    The landlord must not:

    • Interfere with your reasonable enjoyment
    • Harass you
    • Threaten you
    • Target, discriminate, or retaliate against you

    The T2 form exists specifically to protect you from this.

    Which Form to File for Harassment

    ✔ T2 – Application Concerning Tenant Rights

    If harassment also involves:

    • Neglect
    • Health issues
    • Safety concerns
    • Retaliation after repair requests

    ... then file:

    ✔ T2 + T6 (together)

    The repairs go on the T6 and the harassment on the T2. Each form lists the orders you can ask the Board for.

    What the Board Can Order in a Harassment Case

    If the Board finds that the landlord, the superintendent or the landlord's agent harassed, threatened, coerced or interfered with you, entered your unit illegally, changed the locks without giving you a key, or withheld a vital service, it can order one or more of the following (Residential Tenancies Act, s. 31(1)). What it orders, and any amount, depends on the facts it finds.

    An order to stop

    An order that the landlord, superintendent or agent must not do it again to any tenant in the building.

    Rent abatement (refund)

    A reduction of the rent for the period the conduct affected.

    Out-of-pocket costs

    The reasonable cost of repairing or replacing your property that was damaged, destroyed or disposed of, and other reasonable out-of-pocket expenses the conduct caused you. Keep the receipts.

    An administrative fine

    A fine the landlord pays to the Board, not to you.

    Ending the tenancy, or any other order the Board considers appropriate

    If the conduct led you to move out

    The Board can also order the landlord to pay all or part of the higher rent you pay for one year after you left, and your reasonable moving and storage costs (s. 31(2)).

    How to Document Harassment (Most Important Section)

    What you can show the Board depends on what you recorded, so record everything.

    1. Keep a Harassment Log

    Record every incident:

    • Date
    • Time
    • What was said/done
    • Witnesses
    • Impact on you or your children

    A log written at the time, with dates, is how you show the Board what happened and when.

    2. Save all messages

    Screenshots of:

    • Texts
    • Emails
    • Threats
    • Voicemails
    • Facebook messages

    Keep every threatening message, even a single one.

    3. Record audio/video when legal

    You can record your own conversations without telling the landlord.

    If they yell, threaten, or harass — record it.

    4. Witnesses

    Neighbours, family, or workers who saw or heard the behaviour.

    5. Context matters

    Harassment combined with:

    • Disability
    • Children
    • Health issues
    • Previous repair requests
    • Eviction attempts

    ... is part of what happened: put it in your log and your T2, with how it affected you.

    How to File a Harassment Case (T2)

    1. Gather evidence: Get everything — logs, screenshots, photos, audio/video, witness names, medical notes
    2. Complete the T2 Form: Include details of harassment, exact dates, witness information, the impact on your life, remedies you want
    3. File online through Tribunals Ontario: Upload the completed T2, all evidence, fee or fee waiver
    4. Serve your landlord: Email or hand delivery is allowed
    5. Attend the Zoom hearing: Stay calm, do not interrupt, give dates and evidence, state impact on your peace/health/children

    Use Quorex to Prepare Your Harassment Application

    Quorex can:

    • ✓ Describe your messages, screenshots and photos, with their dates
    • ✓ Auto-fill your T2 from your answers
    • ✓ Put your incidents in date order
    • ✓ List the orders you can ask the Board for
    • ✓ Generate your hearing prep package
    • ✓ Point you to the Human Rights Tribunal if discrimination is part of it

    You check every form and document before you file it.

    Start Your Harassment Case

    FAQ – Landlord Harassment in Ontario

    Can the landlord yell at me?

    No. Verbal abuse is harassment.

    Do I have to move out if they pressure me?

    Absolutely not.

    Can I record them?

    Yes — you may record your own interactions.

    Does harassment include discrimination?

    It can. Harassment by a landlord because of race, disability, family status, receipt of public assistance or another ground in the Human Rights Code is also prohibited by the Code (s. 2(2)), and that part can go to the Human Rights Tribunal of Ontario.

    Can I file anonymously?

    No — but your evidence package can protect your privacy.

    Ready to Stop the Harassment?

    Quorex makes filing for harassment protection simple and accurate. Get your forms generated, evidence organized, and case prepared in minutes.

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